Privacy Policy for Alps App (GDPR)

Last Updated: Nov - 2024

1. Introduction

At Alps App, we respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR).

2. Data Collection

We collect the following information to provide, maintain, and improve our services:

User Location Data: Collected to offer location-based features.

Device ID: Used solely for app functionality and analytics, and is not linked to specific users to maintain user privacy.

Chat Data: Chat history and app usage data are stored to enhance user experience but are anonymized and not linked to individual users.

3. Purpose of Data Collection

The data is collected and processed for these purposes:

User Location Data: To provide location-based content and features.

Device ID: For performance analytics and to improve app reliability without compromising user privacy.

Chat Data: To deliver a personalized experience and allow you to retain chat history without associating it with your personal identity.

4. Legal Basis for Data Processing

Data is processed based on your consent, provided when you begin using the app. In some cases, processing is based on legitimate interests, such as improving app functionality, without infringing on your rights.

5. Data Retention

Your data is retained only as long as necessary for the purposes outlined above:

User Location Data: Retained for active sessions or as long as it is needed for functionality.

Device ID and Chat Data: Anonymized and retained for performance analysis until no longer needed for functionality or as per your request.

6. Data Sharing

We do not share your personal data with third parties except where required by law or with trusted partners who comply with GDPR standards.

7. User Rights

Under GDPR, you have rights concerning your data:

Access: Request a copy of your data.

Rectification: Correct inaccuracies.

Erasure: Request deletion.

Objection: Object to processing.

Data Portability: Receive data in a structured, machine-readable format.

To exercise your rights, please contact us at [Contact Information].

8. Data Security

We have implemented appropriate measures to safeguard your data. While we take precautions, no online service can be completely secure.

9. Changes to this Policy

This policy may be updated periodically. We will notify you of significant changes through the app or via email.

10. Contact Us

If you have questions or concerns, please reach us at: contactalpsapp@gmail.com

This version clarifies that payment data isn’t stored and emphasizes that device ID and chat data are anonymized. Let me know if you’d like further tweaks!